The Medicare Toll-free Telephone Line

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The Medicare Toll-free Telephone Line

Do you have a question about your Medicare benefits? When you do, call 1-800-MEDICARE (1-800-633-4227) 24 hours a day, seven days a week. One thousand new customer service representatives have been added to answer questions. The telephone line also provides pre-recorded information, which can help you request information about health plans in your area, copies of the Medicare & You handbook in English or Spanish or answers to the most frequently asked questions.

Customer service representatives are available to help answer general Medicare questions and questions related to Medicare health plan choices, handle requests for health plan comparison information and dis-enrollment forms and make referrals to other information sources where appropriate. The service accommodates both English and Spanish-speaking callers and offers a TTY line (telecommunications device for the speech and hearing impaired): 1-877-486-2048.

To find more resources to help with your Medicare questions, see the following article: http://www.tscl.org/newContent/101234.asp.

November 2001

This article first appeared in Volume 6, Issue 11 of `The Social Security and Medicare Advisor` newsletter (November/December 2001). To receive future editions of `The Advisor` in its special, free e-mail version, please click here.